Official Document

Terms and Conditions CEO99 –
Read Before You Play

This document contains all terms of use for the CEO99 platform. By registering or using our services, you agree to comply with all terms stated herein.

Updated: 1 January 2026
Bahasa Melayu
Version 3.2
18 Years and Above Only

Item Important You Need to Know

Below is a summary of CEO99's key terms. Please read the full document below for complete details.

Member Eligibility

Only Malaysian citizens or residents aged 18 and above are permitted to register and use the ceo99 platform.

Deposit & Withdrawal

All transactions are processed using the name matching the registered account. KYC must be completed before your first withdrawal.

Bonus Terms

All bonuses are subject to the stated wagering (rollover) requirements. Bonuses cannot be withdrawn before conditions are met.

Prohibitions & Restrictions

Fraud, bonus abuse, multiple account usage, and system manipulation are strictly prohibited and may result in account suspension.

Account Security

Players are responsible for keeping their password confidential. ceo99 will not be liable for any losses resulting from sharing login credentials.

Terms Amendment

CEO99 reserves the right to amend these terms and conditions at any time. Players will be notified via the platform and are deemed to have agreed by continuing to use the service.

1Introduction

Welcome to CEO99, an online casino platform operated under an official license and subject to the regulatory oversight of recognized international gaming authorities. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player" or "Member") and CEO99 ("Company", "we", or "our platform").

By accessing, registering, or using any part of the CEO99 platform — whether through the official website at ceo99.fun or via the mobile app on Android or iOS — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.

If you disagree with any part of these Terms and Conditions, please stop using the ceo99 platform immediately. Continued use of our services following any amendments to the terms constitutes acceptance of the revised terms.

This document is written in Bahasa Melayu as the primary language. In the event of any discrepancy between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.

2Member Eligibility

To register and use ceo99 services, you must meet all of the following eligibility criteria:

  • At least 18 years at the time of registration
  • Is a Malaysian citizen or lawful permanent resident in Malaysia
  • Is not currently subject to any court order or legal restriction prohibiting participation in gambling activities
  • Has never voluntarily self-excluded from the ceo99 platform or any other comparable gaming platform
  • Registering in a personal capacity and not on behalf of any company or legal entity

CEO99 reserves the right to request proof of identity at any time to verify player eligibility. False or inaccurate information provided during registration may result in immediate account termination and forfeiture of all account balances.

CEO99 uses an automated age detection and KYC verification system. Users found to be underage will be blocked and reported to the relevant authorities.

3Account Registration

Each player is only allowed to hold one (1) account only at ceo99. Multiple account registrations by the same individual — using different names, phone numbers, IP addresses, devices, or payment methods — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

Registration Details

During registration, you are required to provide accurate, complete, and up-to-date information, including:

  • Full name as shown on your identity card or passport
  • An active mobile number registered in your name
  • A valid and accessible email address
  • Exact date of birth
  • A strong and unique password

Identity Verification (KYC)

The KYC (Know Your Customer) process is mandatory for all ceo99 members. Required documents include a copy of your MyKad (front and back) and proof of current address. KYC verification is typically completed within 24 business hours. Accounts that have not completed KYC will have limited transaction limits until verification is done.

All KYC documents are securely processed using 256-bit SSL encryption and stored in accordance with the Personal Data Protection Act 2010.

4Deposit & Payment

CEO99 supports a variety of popular payment methods in Malaysia to help players deposit quickly and securely. All deposits are processed instantly with no additional fees charged by CEO99.

Supported Deposit Methods

  • FPX (Instant Fund Transfer)
  • DuitNow QR and DuitNow Transfer
  • Touch 'n Go eWallet
  • Boost eWallet
  • GrabPay
  • Cryptocurrency (USDT TRC-20 / ERC-20)

Deposit Limit

The minimum deposit limit is RM 30 per transaction. The maximum deposit limit depends on the selected payment method and account verification level. Players who have completed full KYC enjoy higher deposit limits.

All deposits must be made from a payment method registered under the same name as your ceo99 account. Third-party deposits are not accepted and will be returned after deducting applicable processing fees.

CEO99 is not responsible for any deposit delays caused by third parties such as banks or e-wallet providers. Please contact our support team if your deposit has not been credited within 30 minutes.

5Withdrawal of Funds

Players may withdraw funds from their ceo99 account at any time subject to the following conditions:

  • Account has successfully completed the KYC process
  • No active bonuses with outstanding wagering requirements
  • The minimum withdrawal amount is RM 50
  • Withdrawal method must match the deposit method used
  • There are no active fraud investigations on the account

Processing Time

Withdrawals are typically processed within 1 to 3 working hours. Withdrawals exceeding certain limits may require additional review and can take up to 24 working hours. CEO99 reserves the right to request supporting documents for large withdrawal amounts.

Withdrawal Limit

Daily and weekly withdrawal limits are set based on membership tier and transaction history. VIP members enjoy higher withdrawal limits. Withdrawal limit details can be reviewed in your account section after login.

6Bonus & Promotions

CEO99 offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to the wagering requirements (rollover) stated in their respective promotional terms.

General Bonus Terms

  • Every bonus has a minimum wagering requirement that must be met before withdrawals are permitted
  • Bonuses cannot be transferred to other players
  • CEO99 reserves the right to cancel bonuses obtained through illegitimate means or abuse
  • Players may only claim one welcome bonus for the duration of their membership
  • Bonuses have a stated validity period — expired bonuses will be automatically forfeited

Bonus Abuse

CEO99 employs an advanced detection system to identify bonus abuse. Activities such as deliberately placing low-risk bets to meet rollover requirements, using multiple accounts to claim duplicate bonuses, or coordinating with other players to exploit promotions are prohibited and may result in cancellation of all bonuses and account closure.

Please visit the Promotions to view current offers and specific terms for each promotion.

7Game Rules

All games at ceo99 use technology RNG (Random Number Generator) that has been certified by an independent auditing body. This ensures every game outcome is random and cannot be influenced by any party.

  • Game results recorded by ceo99's servers are final and cannot be disputed
  • Any technical disruption during gameplay will be resolved based on verified server records
  • Players are responsible for ensuring their internet connection is stable while playing
  • CEO99 is not liable for losses caused by disruptions to the player's own connection
  • The use of automation software, bots, or third-party tools that manipulate gameplay is strictly prohibited

For Live Casino games, additional rules may apply depending on the game provider. Please refer to the specific rules displayed at each game table.

8Player Conduct

CEO99 is committed to maintaining a safe, respectful, and enjoyable gaming environment for all players. The following conduct is prohibited and may result in disciplinary action including warnings, suspension, or permanent account closure:

  • Using offensive, abusive, or threatening language toward staff or other players
  • Attempting to hack, breach, or disrupt CEO99's systems
  • Spreading false or misleading information about ceo99
  • Engaging in any form of financial fraud or money laundering
  • Sharing your account or allowing others to use your account
  • Exploiting bugs or system errors — these must be reported to support immediately

9Account Closure & Suspension

CEO99 reserves the right to suspend or close a player's account without prior notice under the following circumstances:

  • Violation of any terms and conditions stated in this document
  • Identity verification failed or false information detected
  • Fraudulent activity or suspicious behavior detected
  • Requests from relevant authorities or court orders
  • Account has been inactive for more than 12 consecutive months

Players may also request to close their own account at any time via the account settings section or by contacting ceo99 customer support. For voluntary closures, any valid account balance will be returned within 5 business days upon completion of review.

10Limitation of Liability

CEO99 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

  • Financial losses resulting from game outcomes
  • Service disruptions due to maintenance or technical issues
  • Unauthorized account access due to the player's own negligence
  • Processing delays caused by third parties

Ceo99's maximum total liability to any player under any circumstances shall not exceed the net deposit amount made by the player within the 30 days prior to the claim.

11Privacy & Data Protection

CEO99 respects player privacy and is committed to protecting your personal information in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). All collected data is used solely for platform operations, identity verification, and legal compliance purposes.

Your personal information will not be sold, lent, or shared with third parties without your consent, except where required by law or necessary to process your transactions. For more information on how we handle your data, please refer to Privacy Policy us.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the ceo99 support team through the following channels:

  • 24/7 Live Chat via the chat icon on the ceo99 platform
  • Email: [email protected]
  • Official ceo99 Telegram

Our support team is available in both Malay and English and ready to assist you at any time. We aim to respond to all inquiries within 10 minutes via live chat.

CEO99 has no unofficial representatives. Please be cautious of any individuals claiming to represent CEO99 through channels not listed above.

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Bahasa Melayu