Ceo99 takes the protection of your personal information seriously. This document transparently explains how we collect, use, and safeguard your data in accordance with Malaysian law.
Ceo99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). The following are the key principles we uphold to safeguard your privacy.
We only collect data that is strictly necessary for platform operations. No excess data is collected without a clear and legitimate reason.
Your data is used solely for the stated purposes — account operations, identity verification, transaction processing, and service improvement.
256-bit SSL encryption, strict access controls, and 24/7 monitoring systems ensure your data is protected against unauthorized access.
You have the right to access, correct, or delete your personal data. Requests are processed within 14 business days.
Ceo99 has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your consent.
We notify players of any changes to how we handle your personal data before those changes take effect.
Ceo99 ("we", "our platform") takes seriously its responsibility to protect the privacy of every player using our online casino platform at ceo99.fun. This Privacy Policy explains in detail the types of personal information we collect, the purposes of such collection, how we protect your data, and the rights you hold as a ceo99 player.
This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and forms part of the overall agreement between you and ceo99. By registering or continuing to use our platform, you acknowledge that you have read and understood this policy.
Ceo99 collects various types of personal data depending on how you interact with our platform. The table below outlines the categories of data collected:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Identity verification (KYC) |
| Contact Information | Phone number, email address | Account and support communications |
| Financial Data | Bank account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser | Security and fraud detection |
| Gaming Data | Game history, account balance, bonus activity | Platform operations and improvements |
| Location Data | State, country (based on IP) | Legal compliance and geo-restrictions |
We do not collect sensitive information such as your medical records, religious beliefs, or political views.
Your personal data is collected through the following channels:
Ceo99 uses collected data solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
Ceo99 does not sell or rent your personal data to any party. However, in certain situations, data may be shared with the following parties:
We work with trusted service providers to operate the platform, including payment processors, cloud service providers, and identity verification companies. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Ceo99 may disclose your personal data when required by law, court order, or direction from a lawful authority such as Bank Negara Malaysia, the MACC, or the police. Such disclosure will be carried out with care and only to the extent necessary.
In the event of any merger, acquisition, or sale of company assets, players' personal data may be transferred to the successor entity. Players will be notified in advance and their rights under PDPA will remain protected.
Ceo99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:
While we make every effort to protect your data, no security system can be guaranteed 100% safe. We will notify you promptly should any security breach involving your data occur.
Ceo99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
These cookies are required for core platform functions such as login sessions, security, and navigation. Essential cookies cannot be disabled as they are critical to platform operation.
These cookies help us understand how players interact with the platform — which pages are visited most, which buttons are clicked often, and where players encounter issues. This information is used to improve the overall player experience.
These cookies save your preferences such as language, display settings, and your favourite games so you don't have to reconfigure them every time you access the platform.
You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the ceo99 platform.
Ceo99 retains your personal data for as long as your account is active or as necessary to fulfil the purposes stated in this Privacy Policy. Data retention period guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be linked to your identity.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you.
You may request the correction of inaccurate or incomplete data.
In certain situations, you may request that your data be deleted from our systems.
You may request that we restrict the processing of your data under certain circumstances.
You may request your data in a machine-readable format for transfer.
You may object to the processing of your data for direct marketing purposes.
The ceo99 platform is exclusively for adult users aged 18 years and above only. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
If we discover that personal data of an individual under 18 years of age has been collected without valid parental or guardian consent verification, we will take immediate steps to delete that data and close the account in question. ceo99 uses an automated age verification system during registration as the first layer of protection.
If you believe your child or a minor has registered on our platform, please contact us immediately so that prompt action can be taken.
Ceo99 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes occur, we will:
Continued use of the ceo99 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the ceo99 Data Privacy Officer through the following channels:
Our team is Malay-speaking and ready to assist you with all privacy-related matters. We are committed to responding to all privacy enquiries within 2 business days.
Ceo99 protects your data with industry-leading technology so you can focus on gaming. Register now and enjoy a safe and responsible online casino experience.